Privacy Policy

The Privacy Policy of the website www.excapy.com has been designed to reaffirm Excapy's commitment to the privacy and security of the information collected from users who access our website.

WHO WE ARE

Excapy is the data controller on this website and values transparency regarding how customers' personal data is handled. Our contact channel is info@excapy.com.

PURPOSE

This Privacy Policy demonstrates our commitment to information security and the privacy of personal data holders, as well as our commitment to providing clarity about how data is processed in our online environment.

For this reason, we kindly ask you.

First of all, PLEASE READ THIS PRIVACY POLICY CAREFULLY so that you fully understand how we process your personal data.

This Privacy Policy provides clear, complete, and accurate information about the collection, use, storage, processing, and protection of personal data.

TERMS AND DEFINITIONS

USERS: Natural persons who use the platform.

CONTROLLER: A natural or legal person responsible for decisions regarding the processing of personal data.

PERSONAL DATA: Any information or set of information related to an identified or identifiable person.

SENSITIVE PERSONAL DATA: Information related to racial or ethnic origin, religious belief, political opinion, union membership, or affiliation with a religious, philosophical, or political organisation, as well as data concerning health, sexual life, genetic, or biometric data when linked to a natural person.

DATA PROTECTION OFFICER (DPO): The person who acts as the communication channel between the Controller and data subjects.

GDPR: General Data Protection Regulation.

DATA SUBJECT: You, the user, the natural person to whom the processed personal data refers.

DATA PROCESSING: Any operation carried out on your personal data, such as collection, production, reproduction, classification, use, distribution, storage, deletion, modification, transfer, extraction, etc.

WHAT PERSONAL DATA WE COLLECT AND FOR WHAT PURPOSES

We collect your data:

Through the platform, when you sign up for our newsletter, we collect: Name, email, and mobile phone. This data is used to contact you and offer our services.
Through the platform, when you register as a user, we collect: Full name, date of birth, gender, National Insurance number, identity document, residential, business, and mobile phone numbers, residential address, and email. This data is used for the following purposes: (a) to allow the user to use the platform, receive our communications, and marketing information about our products; (b) to create general statistics that do not identify the user, to communicate with them, and to enhance their browsing experience.

Additional information may be collected to validate certain contact procedures. The personal data collected will be strictly necessary, precise, and complete for the purposes described in this policy.

No additional personal data is required for us to respond to your inquiries or provide services. However, if you provide it, you accept the voluntary and spontaneous collection of such information.

The services are exclusively for individuals over 18 years old. If we receive information from individuals under 18, the data will be immediately deleted.

We will not process data from criminal organisations, those that promote crimes or autocratic regimes, or any form of human discrimination.

The data subject acknowledges that the provided personal data will be collected, processed, and stored to fulfil the purposes described herein and to enable us to contact you.

Some personal data may be processed to comply with legal and/or regulatory obligations, for internal research and service improvements, or for the regular exercise of rights in judicial, administrative, or arbitration proceedings.

Any changes in the purpose of data usage will be communicated through updates to this Privacy Policy on our website.

Lastly, we inform you that collected and stored information will only be disclosed if required by law.

WHO WE SHARE YOUR DATA WITH

The provided data is not shared with third parties, except:

(i) with website maintenance providers, hosting services, and cloud storage providers. In case of international data transfer, it will only occur for storage purposes in a country with equal or higher protection levels than those established by the UK or EU data protection regulations.
(ii) with marketing partner companies.

DATA STORAGE

For users who register on our site, we store personal information throughout our commercial relationship. The site may also retain information to comply with legal obligations and applicable regulations, as well as for the purposes described in this policy, for our legitimate interest, and the regular exercise of rights, when applicable.

YOUR RIGHTS OVER YOUR PERSONAL DATA

You can exercise your rights by sending a message detailing your request clearly to info@excapy.com.

As provided in the GDPR, you have the right:

(i) to confirm the existence of data processing.
(ii) to access your data.
(iii) to correct incomplete, inaccurate, or outdated data.
(iv) to request anonymisation, blocking, or deletion of unnecessary, excessive, or unlawfully processed data.
(v) to data portability to another service provider, in accordance with regulations and trade secrets.
(vi) to delete data processed based on consent, except in cases where retention is legally required.
(vii) to information about shared data with public and private entities.
(viii) to refuse consent when data processing is requested.
(ix) to withdraw consent and request data deletion.
(x) to object to processing that violates GDPR.

Requests will be reviewed and may be denied based on legal grounds.

Your registered email will be used for all communications.

COOKIE POLICY

Cookies are small data units stored on the user's device.

We collect cookies to verify your identity and improve your experience.

We use cookies to enhance user experience.

Our site uses necessary and analytical cookies.

Necessary cookies ensure site functionality and security.

Session cookies identify users on the platform.

Analytical cookies help improve our site and marketing strategies.

They collect site usage data for marketing and analysis.

We use Google Analytics cookies.

Google may aggregate data for analysis.

We also use Facebook cookies for marketing.

HOW WE PROTECT YOUR DATA

Your data is securely stored.

We implement technical and administrative security measures.

Sensitive data access is restricted.

CONTACT

For inquiries, contact info@excapy.com.

To modify or delete data, email info@excapy.com.

UPDATES

This policy may be updated.

You will be notified of changes.

Continued use means acceptance.

Last update date: 26/02/2025